Website Johannesburg Municipality
Manager Complaints and Investigations Jobs in Johannesburg Apply Before 4 April 2025
Manager Complaints and Investigations Jobs in Johannesburg are available now. Submit Online Applications for Manager Complaints and Investigations Vacancies @joburg.org.za careers.
The Johannesburg Municipality Careers has released the newest Manager Complaints and Investigations Vacancies update in Johannesburg. They plan to accept online job applications for Manager Complaints and Investigations Jobs in Johannesburg. All the detailed requirements and processes for applying online for available Manager Complaints and Investigations job vacancies have been discussed in further sections. Candidates are advised to follow every instruction carefully and send their applications before the Johannesburg Manager Complaints and Investigations Vacancies Closing Date of 4 April 2025.
Full Overview of Current Manager Complaints and Investigations Vacancies in Johannesburg Municipality
The Johannesburg Municipality Recruitment team has issued major instructions for candidates to apply online for Manager Complaints and Investigations positions. The section below shares all crucial information related to current Manager Complaints and Investigations Vacancies in Johannesburg.
- Job Type:- Manager Complaints and Investigations
- Location:- Various
- Salary:- (R7448181 P/M)
- Closing Date:- 4 April 2025
Required Requirements to be Eligible to Apply for Manager Complaints and Investigations Jobs in Johannesburg
Candidates planning to get Johannesburg Manager Complaints and Investigations Jobs in Johannesburg Municipality Careers must have the following requirements.
• Grade 12 plus a Bachelors degree in Law (NQF level 7) plus a post-graduate qualification in Law (LLB). A Masters degree or higher qualification can be advantageous;
• Relevant certificate in conflict resolution, mediation or investigations can be beneficial;
• 7 – 9 years of proven experience in a complaints resolution environment and 5 years of which should be at a managerial or leadership position within a complaints handling or investigate environment;
• Demonstrated ability to lead, mentor and manage team effectively;
• Substantial experience managing complex and high profile cases, including own instance complaints and public complaints; Proven track record of handling sensitive issues with discretions and professionalism;
• Experience in strategic planning and execution including the development of strategic initiatives to improve unit operations which align with organisational goals;
• Hands-on experience in overseeing the daily operations of a complaints or investigations unit which should includes management resources, prioritising tasks and ensuring compliance with policing and regulations;
• Demonstrate experience in engaging with various stakeholder, including complainants, respondents and external entities;
• Experience in contributing to the creation, revision and implementation of policies and procedures with knowledge of how to align policies with legal standards and best practices;
• Experience in analysing data to guide strategic decisions and improve operational effectiveness;
• Extensive experience in managing a complaints resolution processes, including investigative methodologies, case management and adherence to legal and ethical standards; and
• Experience in providing guidance and professional development opportunities to team members ensuring high standards of practices and performance.
To apply for this job please visit joburg.org.za.
